ClickNGreet Gift Shop

Refund And Return Policy

Applicable for orders delivered across India.

1. Returns

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be in the original packaging.
  • Proof of purchase is required.

2. Non-Returnable Items

Certain items are not eligible for return:

  • Customized or made-to-order products.
  • Clearance or sale items.
  • Used or damaged items not due to our fault.

3. Refunds

Once your return is received and inspected:

  • You will be notified about approval or rejection.
  • If approved, the refund will be processed within 5 to 7 business days.
  • Refunds will be credited to the original payment method.

4. Replacement

We offer replacement only if:

  • The product is damaged.
  • The wrong item was delivered.

You must report the issue within 48 hours of delivery with proof (photos or video).

5. Return Shipping

  • Customers may need to bear return shipping costs unless the issue is from our side.
  • Shipping charges are non-refundable.

6. Cancellation Policy

  • Orders can be cancelled within 12 hours of placing the order.
  • Once shipped, orders cannot be cancelled.

7. Contact Us

For returns or refund queries, contact us at clickngreet23@gmail.com or +91 9108909418.

ClickNGreet Gift Shop, 1st Floor, GMR GS Complex, Kishanpura, Hanamkonda, Telangana 506001, India.